Frequently Asked Questions
Fokal is a tech solution for the art community, including: artists, local businesses, art galleries, and art buyers. We allow artists and local businesses or art galleries to connect and manage the logistics involved in selling and displaying artwork.
We currently manage art galleries at The Collective and Parlor in downtown OKC. Go check them out to get a glimpse of what future local businesses could look like with Fokal!
Partner as an artist. Sign up as an artist to experience a new way to sell and manage your artwork! Learn more
Partner as a business. Sign up as a business and see how you can use Fokal as the tool you need to manage artwork in your space. Learn more
Purchase art. Support local artists in your community by purchasing one of their artworks or sharing their artwork to your friends and family.
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Due to the delicate nature of artwork, we do not offer returns, exchanges, or refunds.
By default the artist is the one responsible for the delivery of the artwork. If you are an artist with artwork on display, check with the displaying business as they might have special instructions for how art rotates when it is sold. As an artist, you will receive an email with instructions on how to deliver your artwork.
Fokal takes a 5% on artworks that our sold through the marketplace. 3% goes towards covering fees from Fokal's payment processor and the other 2% is Fokal profit. Other than the 5% commission the platform is completely free to use.
When an artwork sells on Fokal, the funds will be deposited into your Fokal account. You can access your account balance by visiting the Payouts section under the Settings Tab on your artist dashboard. You can then connect a card or bank account to your Fokal account and initiate a withdrawal of the funds.
Funds will be placed on hold until an artwork is marked as delivered to protect a buyer from fraudulent activity. You can mark an artwork as delivered on the Orders Tab of the artist dashboard after which the hold on those funds will be lifted after a short dispute window.
Fokal allows artists who pay for Fokal premium to sell prints of their original pieces with our print on demand services. When you add an artwork you can choose to upload a high resolution image to offer the artwork as a print as well. Select sizes and prices for your prints and Fokal handles all the printing and shipping. When a buyer visits an artwork's sales page they will have options to buy prints as well as the original.
Print on demand offers a nice alternative to producing your own prints. You don't have to worry about any of the upfront cost you just make the profit when a print sells.
The artist retains and assumes the risk of their artwork while it is listed on Fokal. When an artwork is on display at a Fokal partnered gallery location, the artist is responsible for any risk that is associated with hanging or displaying artwork including but not limited to damage or theft.
To learn more about the specifics of display liability visit the Fokal Artist Terms
Incorporating local art into a business not only benefits the artists and the community but can also enhance the business's overall customer experience and profitability. It's a win-win scenario that can build a strong and supportive relationship between the business and the local art scene.
Displaying local art not only improves your business atmosphere it's also a symbol of what you and your business stand for that resonates with the patrons that visit your space!
Fokal offers a discovery tool through the business dashboard. When you want to start a new show in your space you can browse the full selection of artists on the Fokal platform and select the specific artworks that you would like to display. You can select the artwork based off of the size, price, and style that is right for your business.
Businesses will be responsible for the hanging process for their own space. As a displaying business you have the right to conduct the hanging process of artwork in your space however you would like. You can hang the artwork yourself or you can require that the artist hang their own artwork. Fokal does not supply business or artists with hanging supplies for hanging artwork. We encourage the business to coordinate with the displaying artists prior to the start of the show about who is responsible for bringing hanging supplies and handling hanging responsibilities.
Any business using Fokal services assumes the risks and liabilities associated with the display of artwork in their space. This includes but is not limited to: any damage to business property as a result of art display walls or otherwise, injury caused either directly or indirectly by the display of artwork to any individual either employed by the displaying business or not, etc. In other words, the business accepts the risk to their walls and is responsible for all costs associated with repairs.
To learn more about the specifics of display liability visit the Fokal Business Terms
Artwork is delivered within the OKC Metro. You will be contacted to arrange a convenient time for delivery! We do not ship artwork at this time.
Can't find what you're looking for? Email us at info@fokal.us if you have any other questions.
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